1. Definitions

    Data Zoo Information Portal Limited (NZ – 6188808) - trading as DZIP is a wholly owned subsidiary of Data Zoo Limited (NZ – 3287828) of Textile Centre, Level 3, 1 Kenwyn Street, Parnell, Auckland 1142

    Data” means the customer name, address, phone and DOB information or DPID that is entered into the Information Portal
    Information Portal” means the System that performs the cleaning and validation of the Data entered into the System by You or actioned by you;
    Systems” means the Service performed by the Data Zoo Information Portal from the products as listed on the DZIP website under “DZIP”
    Service” means the cleaning and appending of customer data entered via the Portal in a specific format
    You” means you as the user of the Data Zoo Service and “Your” or “Yours” shall be interpreted accordingly. It also includes, but not limited to, its employees or agents.

  2. Agreement

    Access to the DZIP Systems is subject to the Terms and Conditions set out below. By using the DZIP service You agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions please do not use or access any of the Data Zoo Systems.

    Data Zoo reserves the right to amend or change any of these Terms and Conditions. Access to the Data Zoo Systems shall apply to the current Terms and Conditions as published on our website or logon screen.

  3. Registration

    To use the Information Portal You must:

    • Complete and submit a online customer registration application
      • Enter in all the require information accurately
      • The Terms of Use application form must be signed and returned to Data Zoo
      • Data Zoo has at its sole discretion to reject any registration without any reason or cause.
      • We reserve the right to cancel the Service but will endeavour to give You as much notice as practically possible.
      • Indicate you acceptance of the Terms of Use by clicking “I agree”
      • By accessing the site you are fully aware that you have read and understood these terms of Use.
        • If you do not agree please do not use service and contact the privacy officer for further information.

  4. User Name and Password

    If your registration application is approved, your user ID and password will be enabled. You shall not disclose your user ID and to any other person. You may change your password as often as is necessary.

    You are responsible for all files processed through the System using the assigned user name and password provided.

  5. Confidentiality

    The service provided by Data Zoo including the programs, Systems, Information, data documents, policies and any communication (Confidential Information) to You about our Data Zoo services are confidential. You are not entitled to disclose, sell, assign, lease or otherwise dispose of the Confidential Information to a third party that is not associated with your terms of access to Data Zoo Systems.

    Data Zoo or any of its associated entities is the owner of the intellectual property rights including trademarks associated with Data Zoo’s Systems.

  6. Access

    Data Zoo reserves the right to amend or change any or all the Information provided in it’s Systems. If a data source is removed Data Zoo will use its best endeavours to replace this dataset where possible.

    You agree to maintain adequate security safeguards to prevent access to the Data Zoo Systems and Information by any unauthorised person at all times. You are responsible for any unauthorised access and as such could breach the Terms and Conditions of access. If you believe at any time that your access been compromised then you must contact Data Zoo immediately.

    The use of the Information by You shall be limited to the ordinary course of Your business activities. The Data Zoo Systems are not available to You or any third party for personal use. There are no exceptions. Any breach in this condition will result in immediate termination of the Data Zoo service and could result in legal action.

    You agree to be bound by the Data Zoo privacy policy as displayed in the Systems logon page and website. If you have any questions please contact our Privacy Manager.

  7. System Availability

    The System provided is via a queuing system and at times larger files may slow the system performance. We ask for any large files that these be processed out of business hours.

    We will make reasonable attempts to provide you with advance notice of downtime due to certain mechanical or software failures, which may render the DZIP Service unavailable for periods of time. You acknowledge that we may not be able to provide you with advance warning of such downtime.

  8. Disclaimer

    The Service is provided on an ‘as is’ basis. Whilst Data Zoo will use all reasonable endeavours to ensure accuracy of Information, Data Zoo:

    1. Does not warrant or guarantee the accuracy or reliability of the data supplied through the Data Zoo Systems;
    2. Disclaims all or any warranties, expressed or implied, relating to the Systems, including in particular any warranties of merchantability or fitness for a particular purpose or to achieve a particular result;
    3. and its data suppliers will not be liable to You under any circumstances whatsoever for any direct, indirect, consequential, punitive or special damages arising from Your use of the Service or from any errors or inaccuracy in the Information;
    4. Reserves the right, at its discretion and without liability to You, from time to time to make changes to the Information, to alter the nature of the Systems, and to withdraw any or all parts of the Systems;
    5. Hereby limits its financial liability to You for any breach of these Terms and Conditions (except for any matter for which it would be illegal for a party to exclude liability) to the subscription fees received by Data Zoo from You in the three months preceding any claim;
    6. Does not warrant that the Data Zoo Service will be free from interruption.

    You are therefore advised to check any information provided to You through the Systems as any reliance that You place on the accuracy of that Information is at Your own risk.

  9. Indemnity

    You hereby indemnify Data Zoo and its data providers against any demands or claims including expenses suffered by Data Zoo or its data providers from any breach by You of these Terms and Conditions or any unlawful use of the Systems or Information by You.

  10. Pricing

    You process or get Data Zoo to process customer information on Your behalf through our Systems. You will be quoted on the cost and when accepted and processed you will be invoiced. The payment terms are 30 days from the date that the invoice was issued.

    All prices quotes are EX GST

    We may increase or otherwise alter the DZIP Fees at any time. We will provide at least 60 days notice our intention to do this.

  11. Copyright

    Copyright in the Data Zoo Information Portal is owned or licensed by Data Zoo. You cannot:

    • adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of the Data Zoo Information Portal; or
    • commercialise any information, products or services obtained from any part of the Data Zoo Information Portal without our written permission.

  12. Restrictions on Use of the Data Zoo Systems

    You may not copy, adapt, vary, disassemble, decompile or reverse engineer the Data Zoo Service or Information provided to You from the Data Zoo Systems provided for any other use by You or anyone else.

    You are only entitled to use Information in fair, lawful and responsible ways and Information may not be used in any malicious, illegal or anti-social activity.

    You agree that in relation to all Information derived from the Data Zoo Systems You will comply with all applicable laws.

    You are warned that obtaining Information from the Data Zoo Systems with the intention of using it for purposes other than allowed for in these Terms and Conditions may be an offence under the allowable use of the data and You should be prepared to justify Your use of the Data Zoo service to the relevant authorities.

    You agree that if any complaint is made which relates to Your use of Systems You will assist Data Zoo, its data suppliers, or the relevant authorities in investigating the complaint and You shall take such steps as are reasonably necessary to remedy the complaint as soon as possible. Data Zoo and or the its Data Suppliers reserve the right of audit for transaction made to Data Zoo.

  13. Suspension of the Data Zoo service

    Data Zoo will terminate or put Your Access to the Data Zoo Systems on hold if it believes You have breached the Terms and Conditions. Data Zoo reserve the right to suspend Your account without notice if:

    1. You have supplied Data Zoo with a false email address or false personal data or
    2. Where it comes to Data Zoo’s attention that Information obtained from the service is being used in an inappropriate way.
    3. If you have breached these Terms and Conditions
    4. Non Payment for the service provided by Data Zoo to You